Lock-in Marketing Invests in Client Service

Hot on the heels of a period of sustained success, Lock-in Marketing has strengthened its client-facing resources and invested for future growth.

Three new heads have joined the team, each bringing distinct skills and experiences in the sales promotion and customer engagement market.

Demi Leonard, with over a decade of customer service experience and a broad range of digital skills, joins the client account team. She takes responsibility for client and supplier relationships to ensure campaigns operate flawlessly. Joining her in the client team is Matt Delaney. Matt is embarking on the first steps of his career, applying his data management and digital skills to benefit campaign operations. The final recruit is experienced client relationship builder and business developer, Joe Meddings, who will be intimately involved in innovative solutions for clients and brands looking to strengthen their customer relationships.

Innovation in brand customer solutions fuels growth

Richard Gibbs, Lock-in Marketing’s MD, commented: “We’ve had a period of organic growth that has been sustained by innovation in our solutions for brands’ customer acquisition, retention and engagement strategies, and our operational excellence in the fulfillment of rewards and experiences to consumers. Being a bespoke agency that spends considerable resources in matching brands to exciting and original tailored solutions, client service excellence is central to our success. By welcoming Demi, Joe and Matt to the team, we have the opportunity to continue along this growth path.”

Contact Richard if you want to talk through ideas about how to strengthen your customer relationships or acquire new profitable customer segments.

Richard Gibbs